Clean and tidy beverage and food service areas

This unit deals with the skills and knowledge required to Clean and tidy beverage and food service areas in a range of settings within the hotel and travel industries workplace context.

Unit Code:

D1.HBS.CL5.01

Nominal Hours:

20 hours

Element 1: Clean and tidy food and beverage service areas

Performance Criteria

1.1    Identify food and beverage service areas and food and beverage service equipment that may need to be cleaned

1.2    Identify factors that may impact on the delivery of cleaning in food and beverage service areas

1.3    Apply cleaning and tidying techniques to identified cleaning needs in beverage service areas

1.4    Apply cleaning and tidying techniques to identified cleaning needs in food service areas

1.5    Identify equipment and items requiring maintenance and report to the appropriate person

1.6    Identify unusual, suspicious or unruly behaviour and report to the appropriate person

1.7    Use appropriate interpersonal skills when cleaning and tidying to optimise guest experience

Element 2: Provide support to staff

Performance Criteria

2.1    Deliver assistance to food service staff

2.2    Deliver assistance to beverage service staff

2.3    Deliver assistance to other staff, as required

 

Element 3: Clean and tidy public areas

Performance Criteria

3.1    Identify public areas and equipment/items that may need to be cleaned

3.2    Identify factors that may impact on the delivery of cleaning in public areas

3.3    Apply cleaning and tidying techniques to identified cleaning needs in public areas

3.4    Identify equipment and items requiring maintenance and report to the appropriate person

3.5    Identify unusual, suspicious or unruly behaviour and report to the appropriate person

3.6    Use appropriate interpersonal skills when cleaning and tidying to optimise guest experience

 

Resource for Download:

CS_Clean and tidy beverage and food service areas.pdf (144 KB)

AM_Clean and tidy beverage and food service areas.pdf (890 KB)

TM_Clean and tidy beverage and food service areas.pdf (3 MB)

TG_Clean and tidy beverage and food service areas.pdf (11 MB)

PPT_Clean and tidy beverage and food service areas.ppt (2 MB)